To extend its service focus into business process management space
IT services provider HCL Technologies has entered into a partnership with business process management firm Savvion to extend its service focus into the business process management space.
The companies said that the partnership will enable them to help customers implement and optimise business processes across the organisation. The business process management offerings will enable visibility into business processes such as order management, onboarding new clients and releasing and supporting products with an ability to track and measure these processes real-time.
According to HCL, business process management is a part of its enterprise content management and portal practice that focuses on mapping customer organisations business objectives with the content management strategy. It forms a part of HCL Enterprise Transformation Services group that assists customers in aligning business strategy with their IT strategy.
HCL ETS practice offers an integrated approach towards business processes, technology, application and data to deliver services that support transformation across the enterprise.
Ramakrishna, senior corporate vice president of HCL, said: “By adopting BPM, the enterprises can augment their ability to support key business processes and obtain a competitive advantage. With Savvion partnership we are now well positioned to be a leader in the BPM space. Through our enhanced BPM service offerings, we wish to expand our services across verticals with special focus on financial services, media, publishing and entertainment, government and retail.”