With an outsourcing package supported by ImageWay, Diebold has announced that it is assisting Kleberg First National Bank of Kingsville, Texas, in streamlining all the financial institution’s check imaging and processing at 11 branches located across southern Texas.
Leveraging Diebold’s outsourcing, Kleberg First National is implementing ImageWay to help lower transportation costs through electronic check transmission to Diebold’s central processing site, where all data compilation takes place. This helps streamline the financial institution’s operations while freeing up staff to focus on customer service rather than proofing and encoding checks, said Diebold.
Additionally, with ImageWay’s remote deposit capture technology, the financial institution is reportedly able to offer its business customers enhanced deposit capabilities.
With ImageWay, financial institution employees can better manage their workflow by capturing check and payment information as it arrives, rather than waiting until the end of the day, said Diebold.
Capitalizing on ImageWay’s versatility, Kleberg First National also is increasing its service offerings through implementing ImageWay’s remote deposit capture (RDC) at the commercial level, which enables check deposits to be made directly from a merchant’s place of business, whether it be home or office, according to Diebold. RDC technology allows commercial customers to scan checks and transmit the scanned images over an encrypted internet connection to the financial institution where the deposit is accepted, validated, recorded and processed to the company’s deposit account.