Enables retailers to adapt to its new multi-channel environment for users
Aldata Solution, a provider of retail and distribution improvement software, has said that Waitrose, a grocery retailer in the UK, has selected Aldata’s Warehouse ordering system for its frozen warehouses.
According to Aldata, Waitrose is now using the Aldata system to calculate, optimise and manage supplier orders to replenish its frozen warehouse, enabling the retailer to adapt to its new multi-channel environment for users.
Aldata claims that the project has seen a rapid turnaround and Waitrose has increased the efficiency with which suppliers deliver to its warehouse and its branches are stocked.
The Implementation phase of project began in January 2010, with the first warehouse going live for two suppliers in September 2010 and the roll-out for remaining suppliers being completed for end of October.
Waitrose has already begun preparing to rollout the system in its ambient warehouses, and in the future, will be looking to implement Aldata in fresh and bonded warehouses, covering its entire warehouse estate.
Waitrose head of supply chain operations Liz Gemmill said the design of Aldata’s offering enabled them to integrate with their existing systems within the necessary timeframe.
Aldata chief marketing officer Allan Davies said maintaining customer satisfaction in the multi-channel age is a great challenge for grocery retailers, and optimising the supply chain and warehouse environment underpins all of this.
"We’re very pleased to have helped Waitrose to support its evolving strategy and stay at the forefront of customer service and quality," Davies said.