Sensitive data safe, says company
Honda Canada has apologised to customers about the data breach that took place recently which involved the unauthorised access of 2009 records, including names, addresses and Vehicle Identification Numbers (VIN).
The company said that the breach affected "in a small number of cases," Honda Financial Services (HFS) account numbers as well.The breach has reportedly affected around 280,000 Canadian customers.
The data that was breached is part of a series of customer mail programs in 2009 which asked customers to register at the myHonda website.
However, the company said that sensitive data had not been stolen.
"The information that was potentially accessed does not include the kinds of data typically used for identity theft or fraud such as birth dates, telephone numbers, email addresses, credit card numbers, bank account numbers, driver’s license numbers, social insurance numbers or dollar amounts of HFS financing or payments," Honda Canada said.
The company also said that it is informing its customers about the breach by mail.
Honda said it has had a toll-free helpline — 1-800-839-2826 — open since 16 May for customers.