There’s lots of cloud backup providers, but which one is best for you?
For most businesses eyeing up the cloud, their main reservation will be security. There’s lots of scare stories out there, as well as the moneyed assurances of big players like Amazon Web Services (AWS), but what do you need to know?
First of all, ask about the physical data centre security the firm employs, as well as what kind of encryption your data will receive (128AES is the minimum). If the company also has access to the encryption key, they should forget any hope of getting your money.
How regular are backups?
If your business is one that is fiddling with files until the last minute, you want the backed up versions of those files to reflect the latest changes. Some providers let you say how often you want a backup to take place, while others schedule backups for set times and still others will update any time you make an alteration.
The downside to regular backups is that your computer will perform slowly more often, but it’s an important thing to make sure you get right.
If your computer crashes at 9pm and you need to send off that document before 11pm, what do you do? Well, the first thing is to make sure your provider has a 24/7 recovery service.
You should also do your best to make certain that the provider will help you get that data quickly – some of them won’t even respond to a customer support email for hours.