The City of London Corporation has selected content management solutions provider Open Text to provide a corporate records management and archiving service.
According to the company, the volume of information that must be securely managed required the City of London Corporation in February 2006 to embark upon a project to identify a viable solution to meet their needs. They needed a solution that would enable them to deliver better services to the hundreds of thousands of residents, visitors and businesses they interact with daily, as well as to create a better working environment for staff.
The City of London Corporation’s existing systems didn’t enable employees to share information with ease, resulting in duplication of files and time wasted searching for the right information. The result was an overall decrease in amongst staff, as the volume of information continued to grow. A new solution was required that could deliver both digital archiving as well as corporate-wide records management, said Open Text.
Following a rigorous two-year tendering process, Open Text was selected in June 2008 and the City of London Corporation plans to start deploying the solution in October 2008.
Roger Marshall, IS director of the City of London Corporation, said: In planning a major building refurbishment, which involved the decanting of existing archives, we engaged a consultant to advise us on how we should manage our archiving moving forward. He proposed we should not just archive new documents, but also digitize them by implementing an electronic document and records management system. We saw this as an opportunity not to just change the way we archive documents, but also improve our business processes.