ACS, a provider of BPO and IT services, has won a five-year contract, totaling $100 million, from UMass Memorial Health Care, a Worcester, Massachusetts-based hospital system, to provide extensive information systems services. The contract will extend an existing six-year business relationship.
Under the terms of the agreement, Affiliated Computer Services (ACS) will provide a cost-effective method of expanding UMass Memorial’s IT systems through planned deployment of servers and data storage based on the hospital system’s specific IT infrastructure needs. ACS will provide networking, data systems, data center hosting, desktop, help desk, telecommunications, disaster recovery, and resource planning services.
George Brenckle, senior vice president and chief information officer of UMass Memorial Health Care, said: This new agreement will enable UMass Memorial to continue our successful relationship with ACS to tackle upcoming challenges, including growing demands for storage, high availability computing, clinical information systems and the increasing service levels the technology requires. We are confident our extended partnership with ACS will elicit continued success and help reposition our hospital system for future growth.