Aegis BPO Services and has concluded the merger of PeopleSupport, an offshore BPO provider, through its wholly owned subsidiary Essar Services.
According to Aegis, the combination creates a new global BPO leader with revenues of approximately $450 million, nearly 30,000 employees and 20,000 production seats in 31 locations worldwide, servicing over 60 different clients, most of which are Fortune 500 companies.
This business combination catapults Aegis into a differentiated league of service providers with deep domain knowledge in telecom, banking and financial services, insurance, healthcare, travel and emerging enterprises, with delivery platform spanning onshore, near shore and offshore thus providing end to end global delivery for all our clients. This global delivery platform provides right shoring opportunities for US corporations helping them to significantly optimize their total cost of ownership, added Aegis.
Aparup Sengupta, global CEO and managing director of Aegis, said: We are extremely pleased to welcome PeopleSupport’s clients and employees to our organization. The combined entity will offer clients and prospects an expanded set of solutions and services from a broader geographic delivery platform. With significant operations in the Philippines, India, the US and Costa Rica, Aegis BPO provides cost effective high quality solutions. We will continue to serve PeopleSupport’s clients with their existing teams and with the same high quality services they have come to expect.
Lance Rosenzweig, CEO of PeopleSupport, said: We are excited to become a member of the Aegis family and to create a global BPO leader offering award winning solutions. Our focus on high performance outsourcing solutions will continue and our value proposition is now stronger as we expand our industry and process expertise, service offering and global delivery platform.