Exstream Software has announced that American Family Insurance, a multi-line insurance company and one of the largest property-casualty insurers in the US, has selected its Dialogue enterprise document automation software to help streamline document production processes.
American Family offers auto, homeowner, life, health, commercial and farm/ranch insurance, plus financial services, in 18 US states. The company ranks 323rd on the Fortune 500 list and is the nation’s 14th largest property-casualty insurance group and third largest mutual property-casualty insurance company.
Using Dialogue, American Family will replace multiple legacy technologies currently deployed to create communications, including letters, bills and other policyholder correspondence.
Moving toward a single solution will allow the insurer to better share internal development resources and reduce overall costs.