Tibco Software has announced that AXA Winterthur Schweiz, a Swiss insurance company, has standardized its processes across its GroupLife division on Tibco iProcess Suite.
This business-process management (BPM) standardization project, dubbed the electronic document archiving and retrieval system, has increased the efficiency and quality of processes considerably. AXA Winterthur employees now manage up to 60,000 transactions – quadrupling the project workload.
Max Meili, head of customer applications at AXA Winterthur, said: For us, BPM is not merely a process-supporting system, but also an integration tool. We link all systems to BPM so that the user has an integrated interface and doesn’t have to move from primary system to primary system, adapting each time.
In addition, the BPM solution from Tibco has made a huge leap forward in the last two years. By way of example, the processes are more dynamic, the prediction and analysis functionality are improved, and the graphic modeling options are based on business process modeling notation.