Bank of America has launched a new website, which the bank says is expected to help customers by providing simple, easy-to-understand explanations of many common banking processes.
The easy-to-use site, is expected to help customers with knowledge to help them better manage their accounts and provide tips to help customers solve some of their most frequent problems.
The site provides customers with information and solutions on topics ranging from checking their balance to tracking payments to preventing fees.
Susan Faulkner, deposits executive at Bank of America, said: As part of our ongoing dialogue with customers, we learned that they want clear, straightforward information to help them understand and better manage their accounts. In response, we developed an innovative, interactive one-stop resource that offers relevant information and tips, and responds to our customers’ most frequent questions and concerns.