TechExcel, a provider of unified application lifecycle management and support software, has announced that Bridgestone Firestone Off Road Tire Company has selected its ALM and ITSM solutions to help increase performance and improve efficiencies in managing its customer support and software development process.
Following an in-depth, three month evaluation, Bridgestone Firestone Off Road Tire Company (BFOR) determined the potential for significant actionable intelligence into development over systems it had previously been using. DevSuite, TechExcel’s ALM Solution, is also a key advantage by being a modular solution. It can easily integrate into current systems with minimal disruption to current software operations, with components added as needed.
Tieren Zhou, CEO and chief software architect at TechExcel, said: TechExcel is thrilled to be helping the world’s largest tire manufacturer better optimize their customer responsiveness and software delivery services. With TechExcel DevSuite and CustomerWise products, BFOR is now positioned to deliver reliable software development, while simultaneously cutting costs, improving time-to-market and remediation.