BT was chosen by the Microsoft Voice field as 2011 Alliance Partner of the Year
Telecom provider BT has decided to join hands with Microsoft to developed an enterprise-class platform to host dedicated Microsoft Lync Voice pilots in BT’s Irving, Texas Operations Center for US-centric customers.
BT flagged off the shared pilot platform at the Microsoft 2011 Worldwide Partner Conference, where it was chosen by the Microsoft Voice field as 2011 Alliance Partner of the Year.
The pilot bolsters BT’s existing global managed Lync services offering.
Each pilot instance has the capability to support up to 250 users and offers a features-rich experience of this convergent technology including IM, presence, audio/web/video conferencing, as well as Lync’s full Enterprise Voice capabilities.
Microsoft Lync general manager Kirk Gregerson said the pilot is a further expansion of our exceptional relationship with BT. "Our goal is to work together to maximize the benefits of converged communications to increase business growth for our customers," added Gregerson.
BT Global Services Chief Architect & CTO, CPG and US & Canada Jason Cook said this pilot environment was designed to address the unique customer requirements for a Lync-based ‘cloud’ managed service. "We’re excited to be able to introduce customers to a low-risk opportunity to evaluate a production-class Lync environment while benefiting from substantially lower costs and faster time-to-production of a pilot compared to a typical on-premise systems integration project," said Cook.
When the pilot phase is on, performance is subject to access technologies and other factors that may impact service levels.