CREI offering extends CSC’s Retail Business Excellence capabilities
Technology-enabled business offerings and services provider CSC and business intelligence, data warehousing applications provider Infovisionix have signed an agreement that will incorporate the Infovisionix suite of retail reporting and analysis tools as part of CSC’s Retail Enterprise Intelligence (CREI) offering.
CREI, available as an enterprise offering, or as a service, is powered by CSC’s global technology management capabilities and further CSC will also adopt the "Infovisionix Retail Intelligence" analytics application suite as its foundation for the retail reporting and analytics toolset.
The CREI offering is targeted at large and medium retailers and it extends CSC’s Retail Business Excellence capabilities, which include retail domain business consulting services, application integration, systems implementation and cloud-based services.
In addition, the CREI offering enables retailers to identify and focus on the key challenges that constantly connected customers present by applying the proper reporting and analysis tools to understand their behavior and implements these reporting and analysis capabilities either on the retailer site or hosts it in a cloud environment.
New elements to the portfolio of services include the Infovisionix Retail Intelligence analytics application suite of retail reporting, analytics and decision-making frameworks.
CSC Global Oracle Practice managing partner Arun Dharbal said by adding a suite of reporting, analytics and decision-making frameworks to CSC’s CREI offering, retailers can now more effectively address one of their biggest challenges today — understanding the constantly connected customer.
"Our extensive Oracle experience at CSC in the retail sector enables our ability to implement the Infovisionix Retail Intelligence analytics application suite easily at the retailer’s site. Infovisionix uses Oracle’s high-performance database and its comprehensive 3NF retail data model. The Infovisionix relationship also reaffirms CSC’s commitment to developing Oracle-related solutions for the retail space," said Dharbal.
Infovisionix CEO Rick Dutta said the Infovisionix and CSC collaboration is perfect for retailers because it combines a suite of superior reporting and decision-making analytics with CSC’s Oracle implementation expertise and global and technology management expertise — all wrapped up with the deep retail domain experience of both Infovisionix and CSC.
"The ability to have it hosted gives maximum flexibility to retailers as they strive to understand today’s constantly connected customer," said Dutta.