Curam Software, a provider of social enterprise management software, has launched a new claims management tool to enable workers’ compensation agencies to effectively manage the end-to-end claims process.
Curam claims that the software, which was designed in collaboration with WorkSafe British Columbia (WorkSafeBC) and the Workplace Safety and Insurance Board of Ontario (WSIB), provides comprehensive and efficient benefits delivery capabilities to workers’ compensation organizations.
The software addresses the entire claims lifecycle from claim intake to outcome measurement and evaluation. Curam, WorkSafeBC, and WSIB designed Curam Workers’ Compensation to provide effective citizen-centric, outcomes-focused results for injured workers. Capabilities include automated claims processing, eligibility assessment, task and case load management, entitlement assessment, claims classification, and service planning.
Underpinned by the Curam Enterprise Framework, the software leverages a flexible, scalable service oriented architecture (SOA), which Curam says enables lower-risk and lower cost business and technology extensions.
By collaborating with two large workers compensation organizations, we were able to ensure best practice business process enablement capabilities were incorporated into Curam Workers’ Compensation, said Ernie Connon, president of Curam Software. The solution provides case workers with a holistic view of each applicant’s claim, resulting in more efficient benefit determination and delivery, resulting in effective citizen service.