Diebold, engaged in integrated self-service delivery, has launched the Outsourcing Assessment Center. This interactive tool allows financial institutions to evaluate their current A channel against industry standards to learn how outsourcing can positively impact their bottom lines.
With automated teller machine operational expenses for US financial institutions approaching $3.9 billion in 2008, the case for outsourcing is growing stronger every day. The Outsourcing Assessment Center, at www.dieboldassessmentcenter.com, strengthens Diebold’s commitment to providing comprehensive outsourcing solutions to financial institutions through the Diebold Integrated Services solution. Acknowledged by the International Association of Outsourcing Professionals (IAOP) as a Top Outsourcing Service Provider in 2007, Diebold Integrated Services solutions are designed to promote cost savings, realize cost certainty and service consistency for financial institutions, allowing them to concentrate on customers.
Diebold’s Chuck Ducey, vice president, global product development and services, said: The average cost of operating an individual A per year is estimated at more than $25,000, which represents significant cash flow and associated management time to financial institutions. Through the Diebold Outsourcing Assessment Center, financial institutions can begin the process of understanding how they can decrease costs and maximize their time and resources at the A channel through outsourcing.