US-based Digital River has agreed to provide e-commerce solutions to electronics manufacturer BenQ.
Digital River earlier built and launched a direct-to-consumer online store for BenQ’s US customers. The company will now host the e-commerce operations for order management and physical delivery of products.
According to the company, the website uses its physical fulfillment solution, which automatically determines the optimal warehouse source for physical product delivery based on factors such as real-time inventory status, cost of goods and shipping costs. It will also provide 24X7 customer service and fraud prevention screening to BenQ.
Don Peterson, senior vice president of global client development at Digital River said: Our e-commerce best practices and intelligent sourcing engine can help BenQ not only offer its consumers a user-friendly, convenient shopping experience, but also drive sales while reducing operational costs and risks.
Last month, Digital River signed a similar e-commerce agreement with productivity software company Mindjet Corporation for building, hosting and delivering the digital and physical software applications. In August 2007, it also built an online store for Quark’s desktop publishing, multimedia and graphic software applications.
Source: ComputerWire daily updates