US-based insurance software developer DRC has introduced DecisionMaker Assistant, the current addition to the company’s DecisionMaker suite, which enables real-time automated underwriting at the point of sale.
With DM Assistant, property and casualty insurance companies can offer distribution channels a ‘once and done’ service for quoting, underwriting rules and point of sale policy fulfillment. Unlike traditional environments where rule changes require time, programming and additional sales training, with DM Assistant, business users are empowered to quickly and easily promote new rules, forms and output throughout distribution channels.
Anchor General is currently utilizing DM Assistant for its agency auto point of sales process in Texas and California. John Amat, CIO for Anchor, said, By implementing DM assistant, we have reduced our average customer sales cycle to three to four minutes compared to the seven days it used to require. We have confidence that we are pricing properly with customers quickly being issued a policy and identification cards. The days of prolonged underwriting review for new business are over.
Our customers are increasingly asking for straight through processing for new business, said Karen Yamamoto, DRC’s VP of product development. DM Assistant delivers this capability while ensuring enforcement of underwriting rules for each risk to provide optimum self service for all distribution channels.