Improved FAST’s transactions by nearly 30%
First American Title Insurance Company has upgraded its data centre to an HP Converged Infrastructure to improve delivery of title and escrow services while supporting business growth.
First American selected an HP ProLiant DL980 G7 server running Microsoft Windows Server 2008 R2 Enterprise Edition and Microsoft SQL Server 2008.The HP ProLiant DL980 G7 server is the cornerstone of an HP Converged Infrastructure which has achieved performance results across a variety of workloads, including database, virtualisation and applications such as SAP and Java.
HP Converged Infrastructure enabled First American to move its existing Windows SQL Server environment from HP Integrity to the new HP DL980 systems smoothly and with minimal disruption.
With the HP DL980, First American improved FAST’s transactions by nearly 30%, accelerating the process and response times to customer requests for status updates and escrow accounts.
In addition, the HP DL980 increased the systems transaction processing capacity by 80%, giving the company greater ability to support future technology projects and system development and also enabled First American to recognise significant space and power savings, reducing its server footprint by 50% and improving energy efficiencies by 70%.
The HP DL980 reduced extract, transform and load (ETL) processing time from 8 hours to 2.5 hours and has improved service delivery time by 70%.
First American relies on HP Mission Critical Services to maintain peak performance of its infrastructure, enabling the company to focus resources on supporting its ever-changing business environment.
First American Title Insurance Company Infrastructure vice-president Cameron Cosgrove said the performance and availability of First American Title Insurance Company title and escrow processing services are critical to ensuring a smooth real estate transfer.
"With the HP ProLiant DL980 servers, we have consistent uptime as well as the capacity and processing speeds necessary to improve response time and service levels – and ultimately deliver a better customer experience," said Cosgrove.