Forum Bioscience, a UK-based supplier of pharmaceuticals, health products, food, animal feed ingredients and veterinary medicines, has started automating its document management processes with the help of Version One’s ‘paperless office’ technology.
Electronic form design, document delivery, archive and authorization software, integrated into Forum’s JD Edwards World ERP system, will be rolled out across the organization from April 2007 to automate the processing of over 100,000 business documents every year.
At present, Forum is spending over 100 working hours each month manually fulfilling each customer’s needs. Increasingly, customers are requesting the entry of invoice data into online invoice processing systems, which is proving particularly time-consuming.
However, using Version One’s technology integrated into World and linked to Forum’s bespoke Preference Look-up Database, identifying and then fulfilling each customer’s requirements will be automated, saving countless hours of staff time.
With the new Version One systems, documents will be automatically indexed and linked to both the appropriate record in the World system and all related documentation, dramatically speeding-up the time it takes to file and retrieve a document.
Invoice and purchase order authorization will also move from a manually-intensive process to an email-based approval system, improving authorization efficiency and hence cashflow, while providing a comprehensive audit trail.
Forum Bioscience comprises Britannia Pharmaceuticals, Britannia Health Products, Forum Products and the holding company Forum Bioscience Holdings. Britannia Pharmaceuticals is a UK-based pharmaceutical firm, while Britannia Health Products specializes in food supplements and sells though outlets such as Boots and Holland and Barrett, and online. Forum Products supplies ingredients to the pharmaceutical, human food and animal feed industries, as well as a range of veterinary medicines.