Provides full compliance with the FSA mobile communications recording regulation
Fujitsu has partnered with secure voice services provider Natterbox with exclusive rights to offer their network-based recording and retention management offering for mobile devices.
The joint offering provides full compliance with the FSA mobile communications recording regulation and the partnership combines Natterbox’s cloud-based recording and retention product with Fujitsu’s global telecoms expertise, international network of service desks, data centres and business continuity services.
Together, Fujitsu and Natterbox offer an on-network offering, which enables flexibility, speed of deployment and a scalable growth path, and provides flexible storage options in public cloud, private cloud or on-premise.
As a cloud based offering, there is no need for software to be installed on phones, making compliance quick and seamless with a SIM card swap and supports all devices, including BlackBerry and iPhone.
In addition, a secure web portal allows administrators to set recording, retention, retrieval, blocking and re-direction policies for their entire mobile user base, groups of users and individual users.
Natterbox CEO Neil Hammerton said following two years of intensive development, Natterbox’s compliant, network-based technology is the offering financial institutions in the UK, still desperately require.
"However, compliance changes for mobile call recording have only just begun and our partnership with Fujitsu is focused on global opportunities and the next phase of voice recording and reporting," said Hammerton.
Fujitsu UK & Ireland Financial Services associate director Stuart Rye said the conversations with UK financial institutions have shown that there is still wide scale uncertainty among the sector about how to ensure full compliance with the FSA’s regulation and those offerings adopted to date are not fit for purpose.
"In response to this, we are partnering with Natterbox to offer a robust, network-based recording and retention solution directly to our customers and through channel partners," said Rye.