Bing denies claims; brands incident a ‘spy-novelesque stunt’
Google has accused Microsoft’s Bing of copying its search results. However, Microsoft has refuted the claim.
Amit Singhal, who oversees Google’s search ranking algorithm, wrote about the similarities in search results in a company blog post. Investigations began last year after Google noticed that unusual searches were returning the same results on both the search engines.
"It all started with tarsorrhaphy. Really. As it happens, tarsorrhaphy is a rare surgical procedure on eyelids," Singhal wrote. "And in the summer of 2010, we were looking at the search results for an unusual misspelled query [torsorophy]. Google returned the correct spelling — tarsorrhaphy — along with results for the corrected query. At that time, Bing had no results for the misspelling. Later in the summer, Bing started returning our first result to their users without offering the spell correction."
"This was very strange. How could they return our first result to their users without the correct spelling? Had they known the correct spelling, they could have returned several more relevant results for the corrected query," he added.
To lay a trap, Google used 100 meaningless search queries, like "hiybbprqag," and matched them with results that were unconnected. Google said Bing soon started showing the same results for the same nonsensical search queries.
Singhal said, "It’s cheating to me because we work incredibly hard and have done so for years but they just get there based on our hard work."
Microsoft corporate vice-president of Bing Dr. Harry Shum has refuted Google’s claim on the company’s official blog. "We use over 1,000 different signals and features in our ranking algorithm. A small piece of that is clickstream data we get from some of our customers, who opt-in to sharing anonymous data as they navigate the web in order to help us improve the experience for all users."
"To be clear, we learn from all of our customers. What we saw in today’s story was a spy-novelesque stunt to generate extreme outliers in tail query ranking. It was a creative tactic by a competitor, and we’ll take it as a back handed compliment," he concluded.