To unify subscriber data into single database
A mobile operator in Iraq, Zain Iraq, has selected Nokia Siemens Netorks‘ One-NDS platform to unify its subscriber data into a single database.
One-NDS enables real-time data access across multiple applications, said the company.
By unifying fragmented subscriber data into a single logical database, Zain Iraq expects to target new services in a better manner and lower churn rates, and reduce subscriber acquisition costs.
Nokia Siemens Networks’ open One-NDS platform allows greater reliability, availability and security of services to more than 12 million Zain Iraq subscribers, said the company.
In addition, the centralised subscriber data system is ready for handling converged services, utilising different kinds of mobile and fixed access methods along with LTE.
The platform provides information on service availability and customer insights instantaneously across the network.
Further, the centralised subscriber data repository will be integrated seamlessly into the Zain network through reuse of the existing business processes.
Zain Iraq chief technology officer Haidar Radi said the rapid increase in the number of subscribers and traffic volume demands an operationally efficient subscriber data management platform.
"Nokia Siemens Networks is allowing us to consolidate subscriber data, enabling us to develop real-time insights about the services being used coupled with knowing further customers’ needs so that we can introduce new, exciting and tailored services," Radi said.
As part of the agreement, Nokia Siemens Networks is also expanding Zain’s home location register (HLR) along with providing integration and consulting services to ensure smooth implementation and efficient operations.