In Europe and North America the IT budgets are, in fact, going to shrink by 0.5%
As CIO IT budgets are expected to be flat in 2012, IT organizations will have to deliver on multiple priorities, but without increasing their IT budgets, as per a global survey of CIOs conducted by Gartner.
The report also mentions that in Europe and North America the IT budgets are, in fact, going to shrink by 0.5%.
Gartner questioned 2,335 CIOs in the fourth quarter of 2011 for the survey, which covered 37 industries in 45 countries.
Gartner Fellow and Gartner’s group vice president for Executive Programs Mark McDonald said technology’s role in the enterprise is increasing. This does not mean, however, that the role of the IT organisation is increasing.
"CIOs concentrating on IT as a force of operational automation, integration and control are losing ground to executives who see technology as a business amplifier and source of innovation. Effective leaders use technology, which includes IT, to strengthen the customer experience and eliminate costly internal distortions. They are using technology to ‘amplify’ the enterprise," continued McDonald.
He added, "In the face of continued economic uncertainty and government austerity, business strategies call for a combination of growth and operational efficiency. As reflected in the 2012 CIO Agenda survey findings, effective leaders see customers as the key factor in both of these strategic components, with the customer experience their focal point in reconciling potentially conflicting goals.
For CIOs, analytics/business intelligence was the technology they needed to stress on most, followed by mobile technologies and cloud computing.
According to the survey, 61% of organisations say they will be improving their mobile capability over the next three years.
As far as their priorities were concerned, CIOs unequivocally mentioned that growth was most important for them.
However, 46% of CIOs expected their CIO IT budgets to increase from 2011 to 2012 in terms of actual spending.
Though on a global weighted average basis CIO IT budgets are expected to be flat for 2012, Latin American organisations can expect an IT budget increase of 12.7%, followed by the Asia/Pacific region, with a 3.4% increase.