Merge Healthcare, a medical imaging systems provider, has announced remote system monitoring as the newest addition to its managed services suite.
Merge Healthcare said that users of its eFilm Workstation and Merge Fusion RIS, PACS and RIS/PACS systems can rely on this 24-hour-a-day, seven-day-a-week service to continually audit and verify technical uptime requirements.
The Merge remote system monitoring is claimed to provide a cost-effective way for organizations to optimize data protection and to ensure the stability and uptime of their imaging informatics infrastructure.
Merge monitors data and systems, provides site and workflow-specific alerts, identifies and solves problems via remote access, and produces comprehensive reports
Nancy Koenig, president of Merge Healthcare’s Fusion division, said: As the imaging industry evolves, especially in today’s post-DRA era, imaging organizations seek new opportunities to focus more fully on clinical excellence in delivery of care while allowing technology experts to focus on imaging informatics infrastructure.
We are pleased to add remote system monitoring to our range of Merge managed service offerings to help organizations limit system downtime and workflow interruptions, lower IT staffing costs, reduce infrastructure investments, minimize risk of system failure, and improve overall system performance.