Convergys’ IM business will be integrated into NetCracker Technology
NetCracker Technology, a subsidiary of NEC has completed the acquisition of Convergys’ Information Management business.
The transaction covers all of IM’s business, including Smart Revenue Solutions, across different verticals, including communications, utilities, and logistics.
Convergys’ IM business will be integrated into NetCracker Technology and after acquisition NetCracker will be responsible for all business operations of this entity.
The combined communications software assets of Convergys IM, NetCracker, and NEC create a new end-to-end BSS/OSS application.
The Convergys’ IM business has enabled service providers to transform their BSS with billing, customer care, and revenue management applications.
NEC president Nobuhiro Endo said, "The rapid integration of the Convergys IM business into NetCracker will optimize business operations and leverage powerful new synergies with NEC."