Oracle has announced general availability of the first of its process-integration packs, providing prebuilt integration between Siebel CRM On Demand and Oracle E-Business Suite.
The packs form part of Oracle’s recently announced Application Infrastructure Architecture which aims to use BPEL and common object definitions, plus multiple Oracle and third-party-developed integration packs, to aid application integration.
The Siebel On Demand to E-Business integration pack will bring the front office and back office together, enabling functions such as the opportunity to quote or order process. It supports bi-directional data synchronization and UI-level business process integration across the two applications to make it more seamless for users. It will also bring online and offline deployment models together, allowing processes started in one to end in the other, which may go some way toward helping break down the barriers between online and offline deployments. This is also something Microsoft is working on.
The pack costs $30,000 per processor, but customers will also need to use Fusion Middleware.