UK mobile operator Orange has embarked on what the company is calling a ‘restructuring’ program – and not cost-cutting. This will manifest itself as 300 jobs cuts at its call centers in northeast England.
The five centers to be affected include those at Peterlee, North Shields and Darlington. It will mainly be those in support and managerial roles that will be hit. The call centers are still recruiting for front-line staff.
The company believes that the reorganization will give Orange a sustained competitive advantage. The moves also include a revised pay structure for employees at the centers. Orange says it has made great effort to minimize the number of redundancies.