Orbitz Worldwide, an online travel company, has signed a global Correx agreement with technology solutions provider TRX to manage the full volume of Orbitz for Business’s reservation processing.
Correx is a travel reservation processing platform that automates quality control, file finishing, ticketing and other mid-office activities formerly handled manually by travel agents.
The agreement with Orbitz for Business replaces a mid-office application with Correx’s enhanced technology and provides Orbitz for Business with the ability to globalize transaction processing and ensure global data integrity for reporting and analysis.
Trip Davis, president and CEO of TRX, said: Our agreement with Orbitz for Business expands our existing relationship.
Dean Sivley, COO and general manager of Orbitz for Business, said: By implementing Correx, we’re able to consolidate separate quality control and automated ticketing activities being processed on multiple platforms to a single platform, providing us the ability to improve our global efficiency.