Document management, corrective and preventive action, change management, audit management and training management
Pilgrim Software, a provider of Enterprise Risk, Compliance and Quality Management (ERCQM) software offerings, has said that Hema-Quebec, a Canadian service organisation, has selected Pilgrim to manage quality-related processes across its province-wide operations.
Under the agreement, Pilgrim will provide integrated software offerings for Document Management, Corrective and Preventive Action, Change Management, Audit Management and Training Management to enhance internal efficiencies and overall vigilance practices at Hema-Quebec.
In addition, Pilgrim will also implement within Hema-Quebec’s quality and standards department in Quebec City and Montreal – quality assurance, audit and regulatory training.
Pilgrim said that by adopting the fully automated, web-based quality management offering, Hema-Quebec will provide effective service for its constituents, supporting the safety of its donors and the quality of its products.
Further, Hema-Quebec by seeking a 21 CFR Part 11-compliant electronic system will streamline its Quality processes, including establishment of a centralised quality data repository and an enhanced reporting, trend analysis and KPIs to facilitate reporting to regulatory agencies and in-house customers.
Hema-Quebec vice president of quality and standards Suzanne Remy said with the integrated Pilgrim platform for quality management system automation, they will be able to address their top priority – to comply efficiently with the safety measures required of their industry and demonstrate that their products and processes can be trusted.