Remote monitoring and diagnostic solutions provider ProactiveWatch has introduced a mobile web console for its value added resellers and service providers.
The console is a web-based subset of the company’s full PC-based console, and is sized for use on web-enabled mobile devices. It shows a summary status of all of the value added resellers (VAR) customers, including customer details, server view, check alarms for a server as well as the option to defer or clear an alarm. The mobile console can be accessed at mobile.proactivewatch.com.
Our new mobile web console allows VARs to respond to alarms from any web enabled mobile device, said Bernd Harzog, vice president and general manger at ProactiveWatch. This is a great tool for managers at the VAR who must check up on system status whenever and wherever they are, as well as for consultants who are on site at customers and who are too busy to interact with a full PC-based console application.
According to the company, the new mobile console is available for free to all existing and new ProactiveWatch VARs.
Source: ComputerWire daily updates