Allows clients complete visibility into their inbound and outbound mail delivery performance
CRM/Direct Marketing Agency and GPO Supplier SourceLink has launched a new mobile app that works in conjunction with their proprietary mail tracking tool, MultiTrac.
The app has been developed for Android and is available now in the Android marketplace free for all MultiTrac users.
More than a mail tracking tool, MultiTrac allows clients complete visibility into their inbound and outbound mail delivery performance and helps clients to manage call centre staffing, inbound cash receipts, campaign performance and predictive response modelling.
In addition, it provides a direct, real-time relationship between the mailer and the USPS to quickly resolve any potential delivery issues.
With the new mobile app on the Android platform, all of this information is readily available and easy to access.
SourceLink Chief Information Officer Jim Wisnionski said SourceLink is excited to bring mobile efficiencies to its customer base through this new Android app.
"This tool has become even more critical with the recent USPS® changes in delivery standards. The tracking of mail delivery can be extremely important to companies managing their staffing, cash flow and campaign responses," said Wisnionski.
MultiTrac Product Manager Dan Browne said MultiTrac gives its clients the satisfaction of knowing what is happening with their mail from almost any location 24 hours a day.
"To be able to get the information you need, whether in a meeting or on the road without a computer, can be very important. You can now have your mailing data when and where you need it," said Browne.