Sprint Nextel and Connectivity Source have announced that they are teaming up to launch a mobile program to give Sprint Nextel customers a way to receive service and repair on their wireless phones, namely the Sprint Service and Repair Van.
The yellow and black van will bring service and repair assistance directly to the customer by providing phone repair, answering technical questions, servicing accounts and offering options to purchase accessories and new handsets. Customers also will be able to move their existing phone books from their previous wireless phone to their new one.
Jeff Bennett, area vice president for Sprint Nextel in the Southeast, said: Providing our customer with convenient and superior customer service is a priority for Sprint. We are pleased to unveil the service and repair vehicle in New Orleans, and we plan to duplicate these efforts in additional markets in the Southeast.