Citizens expect their local government to sort out complexity and make services intuitive and convenient. This creates a challenge for the IT professionals who deploy the underpinning technology.
Local governments face a growing public demand for services, and unprecedented cuts in expenditures. Consequently, their IT departments need to start thinking fresh. This includes supporting fundamental change in council operations, enabled by digital transformation. IT leaders must not only understand what technology can be harmonised and shared, and what must be designed individually for specific needs, but also where legacy IT has become a barrier to change.
Download this whitepaper to find out more.