The Total Economic Impact™ Of NICE Enlighten, Nexidia Analytics, And Quality Central


NICE Enlighten, Nexidia Analytics, and Quality Central generate actionable insights from the automated evaluation of all customer interactions with real-time guidance for call center agents. Organizations deploying these NICE Nexidia solutions realized call center productivity gains as well as improved business outcomes, such as increased sales, reduced churn, and avoided fraudulent activity.

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Type: White Paper
Length: 22 Pages


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