Lloyds Banking Group is the UK’s leading provider of current accounts, savings, personal loans, credit cards and mortgages. It has over 30 million customers, with 11 million online banking users and 6.5 million active mobile users.
The bank’s vision is to provide simpler, seamless customer interactions across online and mobile. This relies on effective recognition of returning customers and the ability to offer near-frictionless access to online accounts whether via desktop or the mobile app. It is also underpinned by the need for a robust fraud solution that could effectively detect highrisk or anomalous behavior in real time, detecting fraudulent takeovers before they happen.
With ThreatMetrix, Lloyds Banking Group could:
• Protect the customer base from fraudulent account takeover.
• Accurately detect behavior indicative of a remote access session.
• Detect malware attacks by looking at anomalies relating to devices, locations and login sessions.
• Secure consumer retail banking logins with minimal requirement for physical security tokens as a second factor of authentication. Tokens are very costly to roll-out and are also associated with increased customer friction.
Download this whitepaper to find out more.