The enterprise cloud revolution is here. IT organizations everywhere, from small and mid-sized businesses to Fortune 500 companies, are moving from on-premises software to on-demand, cloud-based services. As enterprise IT makes this transition to a new hybrid on-demand/on-premises configuration, controlling who is granted access to which applications becomes increasingly important. This presents CIOs and their teams with a whole new set of identity management challenges. In addition, users must keep track of multiple URLs, user names, and passwords to get access to their applications. IT’s role is also fundamentally changing. As the steward of these new services, IT must provide insight and advice about Software-as-a-Service (SaaS) products to ensure the company is maximizing the business value of their investments.
There are eight main identity and access management (IAM) challenges associated with adopting and deploying cloud and SaaS applications, as well as best practices for addressing each of them.