This paper is aimed at senior IT decision makers who are interested in reducing their delivery cycle time and improving efficiencies in custom software delivery. The aim of this paper is threefold:
- To illustrate the hidden costs and inefficiencies associated with what we call the environment logjam so that readers can see if these problems are relevant or perhaps accepted as the norm within their own organizations.
- To explain how a DevOps approach can help to improve this situation – primarily through automation but also through culture and working practices.
- To highlight the business case for taking on improvement.